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ConversationRelay and the AI Agent Builder Dify: A Multimodal Example with Voice

ConversationRelay and the AI Agent Builder Dify: A Multimodal Example with Voice

Think about those great customer experiences you can remember – they often go beyond a single channel. Your customers want to solve their issues quickly and efficiently, but prefer different channels for different tasks, notifications, and follow-ups.

Sept 29, 2025Learn more →
Use ConversationRelay with the Open Source Agent Builder Flowise: A Multi-Agent Example with Voice

Use ConversationRelay with the Open Source Agent Builder Flowise: A Multi-Agent Example with Voice

Here at Twilio, we’ve seen customers looking for approaches for multi-agent solutions. Whether they’re looking to enable their customer support flow or their marketing lead qualification, they want to have specialized agents who can work together to answer questions or resolve customer issues.

Sept 22, 2025Learn more →
Latency Extension for A2A: Optimizing Agent Routing for Real-Time Communications

Latency Extension for A2A: Optimizing Agent Routing for Real-Time Communications

Back in April, our friends at Google announced the Agent2Agent (A2A) protocol, an open framework that enables AI agents to communicate securel

July 29, 2025Learn more →
Use the Twilio Forward MCP Server to Automate Development

Use the Twilio Forward MCP Server to Automate Development

Automate AI agent development with the Twilio Forward MCP Server. Enhance scalability and security by integrating MCP for seamless API interactions.

April 1, 2025Learn more →
Beyond the Hype: How to Actually Unlock AI Agents for Customer Engagement

Beyond the Hype: How to Actually Unlock AI Agents for Customer Engagement

AI agents are poised to fundamentally change how businesses interact with customers. Go beyond the hype and learn how AI agents can unlock value for your customers and your business.

May 21, 2025Learn more →
Introducing Voice for AI Assistants, now in Developer Preview

Introducing Voice for AI Assistants, now in Developer Preview

Explore Twilio's new Voice for AI Assistants in Developer Preview, enabling smart voice apps for seamless, human-like customer interactions.

January 28, 2025Learn more →
AI in 2035: Securing the Future of Customer Engagement

AI in 2035: Securing the Future of Customer Engagement

Secure the future of AI-enhanced customer engagement with Twilio and Lakera's insights on trust and AI risk. Protect data with proactive strategies.

December 16, 2024Learn more →
Addressing Hallucinations in AI

Addressing Hallucinations in AI

Explore AI hallucinations and learn how Twilio uses advanced tools and strategies to minimize risks, ensuring trustworthy and reliable AI interactions.

November 12, 2024Learn more →
Rogue Agents: Stop AI From Misusing Your APIs

Rogue Agents: Stop AI From Misusing Your APIs

Discover effective strategies to use APIs securely with AI agents. Learn about threat modeling and security protocols for safeguarding interactions

October 10, 2024Learn more →